Subject: Re: Status Issue #2000967361
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Fatma Maher <[email-masked]>
Date: Tue, 2 Mar 2021 03:05:36 -0700 (MST)

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fatma Maher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 2 March, 2021 13:49:55 
Subject: Status Issue #2000967361 

Hi Team, 

Ticket no.: 2162511 

With the reference to the order ID 2000967361, has not been shipped but till now the status has not been changed, and i have escalated to the Fareye team but they have responded* This is to inform you that on checking the shared order we are not getting any record of it. We tried reaching you but could not get a response from your side.* So kindly check and assist. 

Regards, 
Fatma Maher