Subject: Callback Request
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Sohaib Ahmed <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 28 Feb 2021 08:32:22 -0700 (MST)

Hi Team, 

Please assist in arranging a callback for the customer as per their request, customer contacted via chat and is not sharing the issue with us that she is facing. She is insisting that she is trying to contact the Homecentre support team but the call is not connecting and someone should call her back. Customer details are as follows: 

Contact Number: 065556600 
Territory: Kuwait 
Concept: Homecentre 

Thank you for your help! 

Regards, 
Apoorv