Subject: Return and refund delay: Order Number: 4534398145
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: jessie caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 28 Feb 2021 01:31:02 -0700 (MST)

Hi Team, 

Response on child ticket: We have received it partially. We didn't receive complete items mentioned on the RVP. We have inwarded the items which we have received. 

Problem statement: Refund Not initiated yet 

Case id - 2126378 
Child Ticket id - 2134585 
Order Number: 4534398145 
Order Created: 2/9/2021 
Tracking id - RP0210210004406 

Return request created: 2/10/2021 
RMA - 1000520169 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 2/13/2021 still the refund for the same has not been initiated. 

Regards, 
Manish