Subject: Re: Credit transfer 2000545883
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, MOHAMMED ALMUSTAFA <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Fri, 26 Feb 2021 06:14:57 -0700 (MST)

Hi Team, 

Please check regarding the hybris ticket created on 14th of Feb as the team has not gotten back to us yet. 

Regards 
Shakeeb 

From: "MOHAMMED ALMUSTAFA" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, February 26, 2021 6:23:32 AM 
Subject: Credit transfer 

Hi team, 

problem statement : Credit transfer. 

order number: 2000545883. 
Hybris Ticket ID: 00101046 

issue description : customer requested to transfer his credit refund to his bank account, and created ticket to the finance team on 14/2/2021 but still not transferred to his bank account customer is chasing us in chat every day for the transfer please do the needful asap. 

Regards, 
Mohamed.