Subject: Re: Need POD /// 6249491068
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 26 Feb 2021 02:42:07 -0700 (MST)

Hi Jessie, 

Can you please assist in getting the refund RRN for the order: 6249491068, customer is reporting he did not get the refund. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Akshay Berry" <[email-masked]>, "malik ismail" <[email-masked]> 
Sent: Thursday, January 28, 2021 2:08:02 PM 
Subject: RE: Need POD /// 6249491068 

[ mailto:[email-masked] | @Apoorv Joshi ] 

Please refund. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Wednesday, January 27, 2021 4:05 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Malik Ismail <[email-masked]> 
Subject: Re: Need POD /// 6249491068 

External email sender, please take precaution. 

Hi Team, 

Please assist in getting the POD on the below case. Not getting any updates on this from LMG and customer still denying receiving this order. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Mohammad Shafeeque" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, January 10, 2021 5:46:00 PM 
Subject: Need POD /// 6249491068 

Hi Team, 

Problem Statement: Need POD 

Order Date :Nov 30, 2020 

Order ID:6249491068 

Tracking ID: FP1130200003570 

Assistance Required: Need Urgent POD 

Issue Description: The order was shipped from our side on 11/30/20 and as per LMG website the order delivered to customer on 12/1/20, But customer claiming that he has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 

Shafeeque 

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