Subject: Refund issue 6266398223
From: AHMED ISMAT <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 23 Feb 2021 06:35:47 -0700 (MST)

Hi Team, 

With reference to order #6266398223 
RMA: 1000491254 
Jira link: https://landmark.atlassian.net/browse/REL-137330 

​ The customer has return the item to store and RMA has been canceled due to technical issue and we did not able to process the refund. 

It has been escalated to Jira and they deleted the RMA and informed us to contact OMS team. 

Thank you for your help! 

Regards, 
Ahmed Ismat