Subject: Partial cancellation: Order Number: 9632687150
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: jessie caparas <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 22 Feb 2021 01:57:31 -0700 (MST)

Hi Team, 
​ 
Problem statement - As per the warehouse the order has not been processed due to the IT issue hence they cancelled the full shipment as per the child ticket. 

Case id - 2087864 
Child ticket id - 2093170 
Order Number: 9632687150 
Order Created: 2/2/2021 
AWB - NA 

Item name: 161958416 - - Cherish Round Floral Print Powder Box - 13x13x9 cms 
Item cost: AED 15.00 

Assistance required: Kindly assist us to get the partial cancellation processed as it is getting failed and unsuccessful. 

Regards, 
Manish