Subject: Re: Return and refund: Order Number: 9757532823, Tracking id - 45083212742
From: Manish Kumar <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Mon, 22 Feb 2021 00:56:43 -0700 (MST)

Hi Jessie, 

The item was collected under the tracking id - 45083212742 and returned at the warehouse on 11/23/2019 as per the tracking status. 

For reference see the attachment and advise. 

Thank you for your help. 

Regards, 
Manish 

From: "jessie caparas" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "malik ismail" <[email-masked]> 
Cc: "Akshay Berry" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Sunday, February 21, 2021 1:58:39 PM 
Subject: RE: Return and refund: Order Number: 9757532823, Tracking id - 45083212742 

[ mailto:[email-masked] | @Manish Kumar ] 

When was this returned? 

This order is from 2019. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Manish Kumar <[email-masked]> 
Sent: Saturday, February 20, 2021 5:32 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; Mohd Imran <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]> 
Subject: Return and refund: Order Number: 9757532823, Tracking id - 45083212742 

External email sender, please take precaution. 

Hi Team, 

Please assist us to close the below case as we are not getting any response on the Child ticket. 

Problem statement: Refund Not initiated yet 

Child ticket id - 2071484 

Case id - 2071484 

Order Number: 9757532823 

Order Created: 10/14/2019 

Tracking id - 45083212742 

Return request created: 10/20/2019 

RMA - 42448111 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 10/23/2019 still the refund for the same has not been initiated. 

Regards, 

Manish 
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