Subject: Re: Arrange the collection for the extra item delivered to the customer: Order Number: 8235608971
From: Manish Kumar <[email-masked]>
To: olm kuwait <[email-masked]>
Cc: jessie caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>, midhun madhu <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Karthik Thirumurthy <[email-masked]>, tejinder singh <[email-masked]>, murugapandian mani <[email-masked]>
Date: Sat, 20 Feb 2021 02:10:14 -0700 (MST)

Hi Team, 

Please disregard. 

Thanks, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "olm kuwait" <[email-masked]> 
Cc: "jessie caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Akshay Berry" <[email-masked]>, "malik ismail" <[email-masked]>, "midhun madhu" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Karthik Thirumurthy" <[email-masked]>, "tejinder singh" <[email-masked]>, "murugapandian mani" <[email-masked]> 
Sent: Saturday, February 20, 2021 2:23:17 PM 
Subject: Re: Arrange the collection for the extra item delivered to the customer: Order Number: 8235608971 

Adding customer's address and contact number: 

sarah eltokhey 
+96560684696 
abdullah bin masoud stree, building 58,, floor no.10 , flat number 39, Salmiya, Hawally, Kuwait (KW) 

From: "Manish Kumar" <[email-masked]> 
To: "olm kuwait" <[email-masked]> 
Cc: "jessie caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Akshay Berry" <[email-masked]>, "malik ismail" <[email-masked]>, "midhun madhu" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, February 20, 2021 2:18:01 PM 
Subject: Arrange the collection for the extra item delivered to the customer: Order Number: 8235608971 

Hi Team, 

Problem statement - Delivery extra item 

Case id - 2104752 
Order Number: 8235608971 
Order Created: 2/14/2021 
AWB - FP0215210001343 

Delivery date: 2/15/2021 

Item name: 161624875 - - Artificial Lavender Plant in Pot - 43.2 cms 
Extra Quantity: 11 

Issue description: Kindly note that the customer has reported that he has recived 11 extra items and wants to return the item. 

​Assistance:Kindly arrange the collection as the customer wants to return the extra item. 
​ 
Regards, 
Manish