Subject: Arrange the collection for the extra item delivered to the customer: Order Number: 8235608971
From: Manish Kumar <[email-masked]>
To: [email-masked]
Cc: jessie caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>, [email-masked], escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 20 Feb 2021 01:48:01 -0700 (MST)

Hi Team, 

Problem statement - Delivery extra item 

Case id - 2104752 
Order Number: 8235608971 
Order Created: 2/14/2021 
AWB - FP0215210001343 

Delivery date: 2/15/2021 

Item name: 161624875 - - Artificial Lavender Plant in Pot - 43.2 cms 
Extra Quantity: 11 

Issue description: Kindly note that the customer has reported that he has recived 11 extra items and wants to return the item. 

​Assistance:Kindly arrange the collection as the customer wants to return the extra item. 
​ 
Regards, 
Manish