Subject: RE: Refund Not Processed // 6271380402
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Faraz Lohani <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Akshay Berry <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sat, 20 Feb 2021 05:18:52 +0000

@Faraz Lohani<mailto:[email-masked]>

Kindly check on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, February 20, 2021 7:41 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: Refund Not Processed // 6271380402

External email sender, please take precaution.
Hi Team,

Please check the below concern and advise.
The status of the RMA REACHED_WAREHOUSE, and as per the tracking status the RVP delivered.

Please assist with the refund.

Regards
Shakeeb

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 20, 2021 8:51:57 AM
Subject: Refund Not Processed // 6271380402

Hi Team,

Problem Statement: Refund Not Processed

Order Date : 06/025/2021

Order ID: 6271380402
Return Tracking ID: RP0209210003085 ; RMA 1000516729
Child Ticket : 2113451

Assistance Required:  Refund not processed

Issue Description: Customer raised a return request for 2 item and as per customer he handed over all 2 items to the courier team. as per the bybris the RMA status is Reached warehouse,while ware replied that the shipment still not received

Please do the needful.

Regards,
Shafeeque

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com