Subject: Re: Refund Not Processed // 6271380402
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Malik Ismail <[email-masked]>
Date: Fri, 19 Feb 2021 20:41:22 -0700 (MST)

Hi Team, 

Please check the below concern and advise. 
The status of the RMA REACHED_WAREHOUSE, and as per the tracking status the RVP delivered. 

Please assist with the refund. 

Regards 
Shakeeb 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, February 20, 2021 8:51:57 AM 
Subject: Refund Not Processed // 6271380402 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 06/025/2021 

Order ID: 6271380402 
Return Tracking ID: RP0209210003085 ; RMA 1000516729 
Child Ticket : 2113451 

Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 2 item and as per customer he handed over all 2 items to the courier team. as per the bybris the RMA status is Reached warehouse,while ware replied that the shipment still not received 

Please do the needful. 

Regards, 
Shafeeque