Subject: Re: Late Shipping #6268520702
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, MAZIM IBRAHIM <[email-masked]>
Date: Fri, 19 Feb 2021 02:18:04 -0700 (MST)

Hi Team, 

With reference to the below orders, the customer placed the order on sale time and till now the order status is coming submitted to warehouse for all mentioned orders. 

The agent has already escalated the case to warehouse team and they have informed us that the orders are not reflecting in their system. 

So kindly assist us in this case, as the customer is chasing us for his order, 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "MAZIM IBRAHIM" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, 19 February, 2021 09:20:15 
Subject: Late Shipping #6268520702 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Jan 28, 2021 
Order ID: 6268520702 
Order ID: 6268512565 
Order ID: 6268512387 
Order ID: 6268512343 
Tracking ID: NA 
​ 
kindly check and do the needful 

Regards, 
Mazin Bassi