Subject: RE: HomeCentre: Damaged item: Case id - 2050508 Order Number: 8222736742
From: Tejinder Singh <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Karthik Thirumurthy <[email-masked]>, Murugapandian Mani <[email-masked]>, Midhun Madhu <[email-masked]>, Wasim Qureshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Malik Ismail <[email-masked]>, Murugapandian Mani <[email-masked]>
Date: Thu, 18 Feb 2021 12:13:25 +0000

Dear @Apoorv Joshi<mailto:[email-masked]>

Item replaced for the below customer.

Regards,
Tejinder Singh.

From: Apoorv Joshi
Sent: Friday, February 12, 2021 10:54 AM
To: Karthik Thirumurthy <[email-masked]>; Tejinder Singh <[email-masked]>; Murugapandian Mani <[email-masked]>; Midhun Madhu <[email-masked]>; Wasim Qureshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: HomeCentre: Damaged item: Case id - 2050508 Order Number: 8222736742

External email sender, please take precaution.
Hi Team,

Kindly assist us to resolve the below concern as the customer is still chasing us for the same.

Thank you for your help.

Regards,
Apoorv
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 12 February, 2021 13:18:51
Subject: HomeCentre: Damaged item: Case id - 2050508 Order Number: 8222736742

Hi Team,

Issue description: The customer has reported that there are two air bubble on the below item and shared the images for the same.

Problem statement: The customer is requesting to get the item replaced or arrange the return and refund

Case id - 2050508
Order Number: 8222736742
Order Created: 12/17/2020
Delivery date: 12/26/2020
Item Name: 162403659 - - Louis Coffee Table
Item cost: KWD 103.00

Customer contact number: +96596686638

Assistance Required: Please see the attachment and check it the item can be replaced

Regards,
Manish

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com