Subject: Re: Mada refund & RRN 6259475674
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Malik Ismail <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Wed, 17 Feb 2021 01:34:11 -0700 (MST)

+Shafeeque 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Sent: Wednesday, February 17, 2021 2:03:29 PM 
Subject: Mada refund & RRN 6259475674 

Hi Team, 

Order Created: Dec 30, 2020 
Order: 6259475674 

Please note that the we have tried to refund the customer against the item 162759198 on 6th Jan 2021, however it was marked Manually refunded by payfort. 
The customer is chasing us now for the refund so we request you to provide us the RRN so we can share with the customer to check with his bank. 

Regards 
Shakeeb