Subject: RE: Refund Not Processed 6226998653
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Tue, 16 Feb 2021 09:47:11 +0000

Hi Shakeeb,

Please get bank details.

Regards,
Malik
From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, February 16, 2021 1:41 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Refund Not Processed 6226998653

External email sender, please take precaution.
Hi Team,

Problem Statement: Refund Not Processed

Order Date : Sep 24, 2020
Order ID: 6226998653
Amount: 99 SAR
RMA: 1000030448

Assistance Required: Need refund for customer.

Issue Description: PFA  for the bank statement the customer has shared with us, the amount mentioned above has not been refunded yet.
the customer is chasing us since 3 months for this issue,

Please check and advise on this refund.

Regards,
Shakeeb
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