Subject: Re: Refund Not Processed 6226998653
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Tue, 16 Feb 2021 02:40:30 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 24, 2020 
Order ID: 6226998653 
Amount: 99 SAR 
RMA: 1000030448 

Assistance Required: Need refund for customer. 

Issue Description: PFA for the bank statement the customer has shared with us, the amount mentioned above has not been refunded yet. 
the customer is chasing us since 3 months for this issue, 

Please check and advise on this refund. 

Regards, 
Shakeeb