Subject: Re: WWD item Delivery Scheduling Request - 9634915790
From: Apoorv Joshi <[email-masked]>
To: Babyshop Home Delivery <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, sachin maheshwari <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sun, 14 Feb 2021 08:17:40 -0700 (MST)

Hi Team, 

Please update on the below if customer has been contacted. 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Babyshop Home Delivery" <[email-masked]> 
Cc: "sachin maheshwari" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Mohd Imran" <[email-masked]>, "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Sent: Sunday, February 14, 2021 6:05:17 PM 
Subject: RE: WWD item Delivery Scheduling Request - 9634915790 

[ mailto:[email-masked] | @Babyshop Home Delivery ] 

The below case is quite urgent. 

Can we schedule a call in the next 2 hours? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Sunday, February 14, 2021 4:29 PM 
To: Babyshop Home Delivery <[email-masked]> 
Cc: Jessie Caparas <[email-masked]>; Sachin Maheshwari <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]> 
Subject: WWD item Delivery Scheduling Request - 9634915790 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 9634915790 

Item: 162903842 - Graco - Graco Printed Evo Travel System 

Customer has reported to us that she has rescheduled the delivery of the above mentioned item to Feb 14, 2021 6-8PM and she would like the item to be delivered to her home during that time only as she received a call before and the delivery team was asking the customer to deliver the item during day and they will leave the item at her door. The customer is pregnant and is unable to carry the item by herself, kindly assist and ensure the delivery is done within today only and in between the scheduled time frame. 

Thank you for your help! 

Regards, 

Apoorv 
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