Subject: Re: Damaged item: Arrange call back: contact number: 65550696 / 97519996
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>
Date: Fri, 12 Feb 2021 01:28:34 -0700 (MST)

Hi Jessie, 

Kindly arrange the call on 65550696 / 97519996 as per the customer request. 

The customer had made purchase at the store on 8/2/2021 and received the damaged item. As per the attached invoice the item is in 2 years warranty. 

Thank you for your help. 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Friday, 12 February, 2021 13:53:34 
Subject: Damaged item: Arrange call back: contact number: 65550696 / 97519996 

Hi Team, 

Kindly arrange the call back for the below customer as he has received damaged items for his store purchase. 

Case id - 2083921 
Customer's contact number: 65550696 / 97519996 

Email id: [email-masked] 
Item name: 162673932 
item name: Verona corner right brown 

Requested Replacement schedule: 13th Feb 2021; Time: 4 - 7 pm 

​Assistance required: The customer is asking for the replacement. Please find the attached images and invoice and do the needful. 

Regards, 
Manish