Subject: [JIRA] Monika Garg mentioned you on REL-136091
From: "Monika Garg (Jira)" <[email-masked]>
To: "shakeeb arsalan" <[email-masked]>
Date: Tue, 09 Feb 2021 09:21:15 +0000

Monika Garg *mentioned you* on an issue
REL-System Reliability Engineering - Landmark/REL-136091 Not able to create Hybris ticket 9626842173 

Monika Garg *mentioned you* on an issue

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiZDE3ZDg3ZTJlOTI1NDZjNjhmZjcwMGY5NmU3MDE3MzkiLCJwIjoiaiJ9 )

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REL-136091 ( https://landmark.atlassian.net/browse/REL-136091?atlOrigin=eyJpIjoiZDE3ZDg3ZTJlOTI1NDZjNjhmZjcwMGY5NmU3MDE3MzkiLCJwIjoiaiJ9 )

Not able to create Hybris ticket 9626842173 ( https://landmark.atlassian.net/browse/REL-136091?atlOrigin=eyJpIjoiZDE3ZDg3ZTJlOTI1NDZjNjhmZjcwMGY5NmU3MDE3MzkiLCJwIjoiaiJ9 )
Monika Garg 1:21 pm GST

Hi @shakeeb arsalan -

As per the attached screenshot, no agent is assigned and hence you are not able to created ticket. This is clearly a case of SOP violation, kindly fill in all the required details to create ticket in hybris.

@Suhas Bennikal

@Sankar T

View issue ( https://landmark.atlassian.net/browse/REL-136091?atlOrigin=eyJpIjoiZDE3ZDg3ZTJlOTI1NDZjNjhmZjcwMGY5NmU3MDE3MzkiLCJwIjoiaiJ9 )

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