Subject: RE: regarding late shipping/ 6265930247
From: Faraz Lohani <[email-masked]>
To: Akshay Berry <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, ARUNJAY RAJ <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sun, 7 Feb 2021 13:25:54 +0000

Hi @Shakeeb Arsalan<mailto:[email-masked]>,

Please follow up on this :
https://landmark.atlassian.net/browse/REL-136016

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]

From: Akshay Berry <[email-masked]>
Sent: Sunday, February 7, 2021 5:03 PM
To: Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; ARUNJAY RAJ <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Subject: RE: regarding late shipping/ 6265930247

@Shakeeb Arsalan<mailto:[email-masked]>,

Raised to tech.

INC0972220

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 7, 2021 4:14 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; ARUNJAY RAJ <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Re: regarding late shipping/ 6265930247

External email sender, please take precaution.
Hi Team,

Please assist as the order is pending since Jan 20th and the cancellation is getting failed.

Please advise.

Regards
Shakeeb

________________________________
From: "ARUNJAY RAJ" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 31, 2021 5:23:24 PM
Subject: regarding late shipping/ 6265930247

Hi Team,

Problem Statement: Late C&C Shipping

Order Date : Jan 20, 2021
Order ID: 6265930247
Store Code:   MAX Max60155
Tracking Id: N/A

Assistance Required: Need urgent shipping

Issue Description: The order was placed on Jan 20, 2021 but still is showing "SUBMITTED_TO_WAREHOUSE".

Created child ticket and team reverted that order not showing in WMS.

Kindly check and do the needful

Thank you for your help

Regards,
Arunjay

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