Subject: Missing Item #6497524713
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Fri, 5 Feb 2021 22:41:52 -0700 (MST)

Hi Team, 

With reference to order # 6497524713 
Order Date: Jun 6, 2020 

Kindly assist us to cancel the item ( 161856419 - - Philips Avent Natural Feeding Bottle - 260 ml ) as it has not shipped. 

Regards, 
Fauzan 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 30 January, 2021 18:00:51 
Subject: Missing Item 

Hi Team, 

Subject : Missing Item 

Problem Statement – Missing Item 

Order ID – 6497524713 

​ 
Item ID – 161856419 - - Philips Avent Natural Feeding Bottle - 260 ml quantity(1) (SAR55.00) 

Assistance Required – Need urgent delivery 

Order placed on: 06-Jun-2020 

Kindly check on this and update us ASAP. 

as per the hypris the item was not shipped from the warehouse and the customer claims he did not receive the item kindly check and advice 

Regards, 

Ezzaldeen