Subject: Re: Refund not received 4519351198
From: Shakeeb Arsalan <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Mon, 25 Jan 2021 03:16:49 -0700 (MST)

share the below details with the customer 

From: "Jessie Caparas" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "JUHI GOEL" <[email-masked]>, "Malik Ismail" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Sent: Sunday, January 17, 2021 4:06:48 PM 
Subject: RE: Refund not received 4519351198 

[ mailto:[email-masked] | @Shakeeb Arsalan ] 

RRN 034406106558 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Sunday, January 17, 2021 12:27 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; JUHI GOEL <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]> 
Subject: Re: Refund not received 4519351198 

External email sender, please take precaution. 

Hi Team, 

Please check the below concern and advise with the RRN so we can share with the customer. 

Regards 
Shakeeb 

From: "JUHI GOEL" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, January 17, 2021 11:53:24 AM 
Subject: Refund not received 4519351198 

Hi Team, 

PFA 

Order No. 4519351198 

The customer had returned an item and the refund had also been processed from our side of QAR 70.20 on 9th Dec, 2020. 

However, the customer has not received the amount as yet in his bank account. 

Kindly check the attached bank statement and refund. 

Regards, 

Juhi 

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