Subject: Need Urgent collection #6256249537
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Fatma Maher <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Fri, 22 Jan 2021 23:22:18 -0700 (MST)

Hi Team, 

With reference to order # 6256249537 
Tracking ID: 46401935753 
Reference ID: A1470B2 
The return request was created on 14 Jan, 2021 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Fauzan 

From: "Fatma Maher" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, January 22, 2021 6:40:34 PM 
Subject: No response from 3rd party 6256249537 

Hi Team, 

Problem Statement: ( New RMA created) No response from 3rd party 
Order Date : Dec 20, 2020 
Order ID: 6256249537 
Return Tracking ID: 46401935753 
Collection reference: A1470B2 

Issue Description: I have created a new return request on 14 Jan, 2021 as the previous one has been invalid. i have escalated to Aramex to collect the returns, but the are not responding. 
Kindly check and assist. 

Regards, 
Fatma