Subject: Ticket Received - Collection references
From: FarEye Support <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 10:55:01 +0000

Dear Shakeeb,  Thank you for contacting FarEye Support. 
  We would like to acknowledge that we have received your request and a ticket has been created.  To view the status of the ticket or add comments, please visit https://fareye.freshdesk.com/public/tickets/a58016388826e84a8ebc1624f9658d95da4f81892880f3f5a8af6d58c1fb3ea9  
  Thank you for your patience.  Sincerely, FarEye Team