Subject: Re: Refund Processed but customer still not received
From: MOHAMMED FAHIM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 6 Jan 2021 03:02:27 -0700 (MST)

Hi Team, 
Any update regarding order 6244061662??? please 

Regards, 
Fahim 

From: "MOHAMMED FAHIM" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 23 December, 2020 16:57:24 
Subject: Refund Processed but customer still not received 

Hi Team, 

Problem Statement: Refund Processed but customer still not received 

Order Date : Nov 18, 2020 

Order ID: 6244061662 

RMA: 1000198533 

Assistance Required: Resolve the issue . 

Issue Description: As per the hybris we have processed the refund amount SAR 412.00 successfully on 11/21/20 9:22 PM but the customer claiming he did not received and shared the bank statements. 

Regards, 
Fahim