Subject: RE: Refund / 6450934018
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Ksaconloc Returns <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Sree Adhikessavan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 30 Dec 2019 13:05:01 +0000

@Ksaconloc Returns<mailto:[email-masked]>

Any update on this?? This is extremely urgent.

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, December 30, 2019 4:01 PM
To: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Cc: Sree Adhikessavan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund / 6450934018

External email sender, please take precaution.
Hi

 Customer is chasing us for the refund, Kindly do the  needful.

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 16 December, 2019 15:50:19
Subject: Refund / 6450934018

Hi Team,

Problem Statement: Refund

Order Date : Nov 11, 2019
Order ID:  6450934018
 Tracking ID: S000210047237
Assistance Required: On Hybris the status is showing has been delivered, but the customer denied that and when we check the Tracking ID mentioned above the status is showing order has been returned.

Kindly check and do the needful, customer is chasing us.

Regards,
Shakeeb

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