Subject: Re: Refund / 6450934018
From: Shakeeb Arsalan <[email-masked]>
To: Ksaconloc Returns <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, suvadeep saha <[email-masked]>, ramesh gottimukkala <[email-masked]>
Cc: sree adhikessavan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 30 Dec 2019 05:00:44 -0700 (MST)

Hi 

Customer is chasing us for the refund, Kindly do the needful. 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ksaconloc Returns" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]>, "suvadeep saha" <[email-masked]>, "ramesh gottimukkala" <[email-masked]> 
Cc: "sree adhikessavan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 16 December, 2019 15:50:19 
Subject: Refund / 6450934018 

Hi Team, 

Problem Statement: Refund 

Order Date : Nov 11, 2019 
Order ID: 6450934018 
Tracking ID: S000210047237 
Assistance Required: On Hybris the status is showing has been delivered, but the customer denied that and when we check the Tracking ID mentioned above the status is showing order has been returned. 

Kindly check and do the needful, customer is chasing us. 

Regards, 
Shakeeb