Subject: Missing Item
From: Shakeeb Arsalan <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, [email-masked], [email-masked]
Cc: [email-masked]
Date: Wed, 25 Dec 2019 06:55:20 -0700 (MST)

Hi Team, 

Order was placed on : Nov 22, 2019 
Problem Statement: Missing item 
Order ID: 6452967985 
Tracking ID: S000251341312 
Item : 161437011 
Issue Description: Customer is claiming that he didn't receive the item mentioned above, and he said he has received the shipment in one sealed plastic bag. 
Moreover shipa said the have picked one sealed package from your side and delivered it over to the customer. 
Assistance required : Confirm with us did you ship the item mentioned above or not , and please advise us with the solution . 

Regards 
Shakeeb