Subject: RE: Late Shipping / 6450886826
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 24 Dec 2019 10:37:44 +0000

Hi Shakeeb,

Add in the below sheet.

https://docs.google.com/spreadsheets/d/1gSmBBrPdiqi2y7YmYDCkpXA6bAVzGZ5ByAFENvde1b4/edit#gid=1445706226

have it cancelled – seems like the team is not aware were this order is now.

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, December 21, 2019 4:14 PM
To: Sagaya Suresh Kumar <[email-masked]>; Maxwhryd Ecom <[email-masked]>
Cc: Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Late Shipping / 6450886826

External email sender, please take precaution.
Hi Team

Ticket NO : 266303

Problem Statement: (Late Shipping)

Order Date : Nov 11, 2019

Order ID: 6450886826
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Nov 11th  and till now  the order has not been shipped yet.

Customer is chasing us for the order so we request you to expedite the Shipping or just cancel the order and refund the customer.

Regards,
Shakeeb
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