Subject: RE: Amount has to be transferred to the customer bank account
From: Mohd Imran <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Sat, 21 Dec 2019 08:39:39 +0000

Hi @Shakeeb Arsalan<mailto:[email-masked]>,

FYI

Regards
Imran

From: Shakeeb Arsalan <[email-masked]>
Sent: Friday, December 20, 2019 2:12 PM
To: Escalations Dxbteam <[email-masked]>
Subject: Re: Amount has to be transferred to the customer bank account

External email sender, please take precaution.
Hi

Any update regarding the bank transfer ?
________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 16 December, 2019 16:16:52
Subject: Amount has to be transferred to the customer bank account

Hi Team,

The Amount has been deleted from the customer's My Credit (101.7 SAR), Kindly raise it to the concerned team to have it transferred to the customer's bank account.

Ticket NO : 202962
Order NO : 6445955980

Account NO : 425608010367859
Customer's Name : mubarikuh Thwimer Al-Rehaili
Bank's Name : Al-Rajhi Bank
IBAN NO : SA80000425608010367859

Regards
Shakeeb

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Subject: RE: Amount has to be transferred to the customer bank account
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 16 Dec 2019 11:52:09 +0000

HI @Shakeeb Arsalan<mailto:[email-masked]>

Iban number should be 24 dig including SA

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, December 16, 2019 3:19 PM
To: Escalations Dxbteam <[email-masked]>
Subject: Re: Amount has to be transferred to the customer bank account

External email sender, please take precaution.
Hi Mahmoud,

I am sorry for the inconvenience.

This is the correct order ID : 6446851681

The Customer returned the items and got the refund (101.7 SAR) in his my credit, He wanted the amount to be transferred to his bank account, so we asked Jira to remove the amount from his my credit.
Kindly do the needful and have the amount transferred to the bank amount.

Regards
________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 16 December, 2019 16:16:52
Subject: Amount has to be transferred to the customer bank account

Hi Team,

The Amount has been deleted from the customer's My Credit (101.7 SAR), Kindly raise it to the concerned team to have it transferred to the customer's bank account.

Ticket NO : 202962
Order NO : 6445955980

Account NO : 425608010367859
Customer's Name : mubarikuh Thwimer Al-Rehaili
Bank's Name : Al-Rajhi Bank
IBAN NO : SA80000425608010367859

Regards
Shakeeb