Subject: Missing Item
From: Shakeeb Arsalan <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, [email-masked]
Cc: [email-masked]
Date: Fri, 20 Dec 2019 09:43:04 -0700 (MST)

Hi Team, 

Problem Statement: (Missing items) 

Order Date : Nov 5, 2019 
Order ID: 6450205859 
Missing Item : 161817759 - - Juniors Brent Travel System , Cost : SAR799.00 

Tracking ID: 45048123105 
Issue Description: Customer placed order for 9 items but as per the customer he has only received 8 items and paid full amount, Under the consignment details we can see that all 9 items has been Delivered from our side. 

Customer history: 1 ITEMS OUT OF 9 IS MISSING, CUSTOMER WANTS THE ITEM ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. IT IS HIS 7th ORDER. 

Kindly advise us 

Regards, 
Shakeeb