Subject: Missing item
From: Shakeeb Arsalan <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>
Cc: [email-masked]
Date: Fri, 20 Dec 2019 08:09:22 -0700 (MST)

Hi Team, 

Problem Statement: (Missing items) 

Order Date : 10-Nov-2019 
Order ID: 6450757724 
Missing Item : 160921639 - - Glitter Detail High-Top Shoes with Zip Closure , Cost : SAR 139.00 

Tracking ID: 45049211211 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 17 items but as per the customer he has only received 16 items, Under the consignment details we can see that all 17 items have been Delivered from our side. 

Customer history: 1 ITEMS OUT OF 17 IS MISSING. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. IT IS HIS THIRD ORDER. 

Regards, 
Shakeeb