Subject: Re: Late shipped item
From: Shakeeb Arsalan <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, suvadeep saha <[email-masked]>
Date: Fri, 20 Dec 2019 05:51:26 -0700 (MST)

Hi team, 

Any update ?? 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "suvadeep saha" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 14 December, 2019 16:28:19 
Subject: Late shipped item 

Hi Team, 

Ticket ID : 232270 
order ID: 6449513112 

Not delivered Item ID: 161565417 

​Assistance required: the item mentioned above was not shipped with the order , kindly either ship it or cancel it and refund the customer. 
The customer is chasing us, Please do the needful. 

Regards 
Shakeeb