Subject: Refund / 6450934018
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], Sagaya Suresh Kumar <[email-masked]>, [email-masked], [email-masked]
Cc: [email-masked], [email-masked]
Date: Mon, 16 Dec 2019 03:20:19 -0700 (MST)

Hi Team, 

Problem Statement: Refund 

Order Date : Nov 11, 2019 
Order ID: 6450934018 
Tracking ID: S000210047237 
Assistance Required: On Hybris the status is showing has been delivered, but the customer denied that and when we check the Tracking ID mentioned above the status is showing order has been returned. 

Kindly check and do the needful, customer is chasing us. 

Regards, 
Shakeeb