Subject: RE: late shipping to the store C&C
From: Sagaya Suresh Kumar <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Ahamed Fayaz (TCS)" <[email-masked]>, LMG WMS <[email-masked]>, "Gaurav Kumar (TCS)" <[email-masked]>, "Sindhur Kumar Jakku (TCS)" <[email-masked]>, Snehel Mitra <[email-masked]>, "Shaiju Sathyan (TCS)" <[email-masked]>, "Madhu PS (TCS)" <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Malik Ismail <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Mohd Imran <[email-masked]>, Sidhartha Bhimania <[email-masked]>, Lalit Ratnala <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, "Alexander Gomes" <alexander.gomes
Date: Sun, 15 Dec 2019 09:16:14 +0000

Dear Team – Order item cancel in WMS(SAHLA) , But Cancellation not reflecting in Hybris.. kindly assist to process this order cancellation for below item.

Please provide manual refund to close this case!!!

Order no : 6453282160 Item Code – 161525987– Champions League Korp - Backpack Double Body (Polyester) Blue \ 34X45.5X15

Incident - INC0603002

Regards
Sagaya Suresh
+966 565165997

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, December 14, 2019 9:47 PM
To: Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: late shipping to the store C&C

External email sender, please take precaution.
Hi Team,

Problem statement : late shipping to the store C&C
order ID: 6453282160
Not delivered Item ID: 161525987
Order was placed on : Nov 23, 2019
Assistance required: the item mentioned above was not shipped with the order to the store , kindly either ship it or cancel it and refund the customer.
The customer is chasing us, Please do the needful.

Regards
Shakeeb
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