Subject: RE: Missing order
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Sun, 15 Dec 2019 04:49:22 +0000

Hi Shakeeb,

Is this a UAE delivery or KSA?

What is the order number?

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, December 14, 2019 11:37 PM
To: [email-masked]; [email-masked]; [email-masked]
Cc: Escalations Dxbteam <[email-masked]>
Subject: Missing order

External email sender, please take precaution.
Hi Team,

Problem Statement – Missing order
Tracking ID - S000243334351
Order was placed on : Nov 21, 2019
Assistance Required – ​Customer is claiming that he didn't receive the shipment mentioned above, (According to you order was delivered on 25/11/2019) Kindly provide proof of delivery.

Regards
Shakeeb
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