Subject: Not shipped Item
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked]
Date: Sat, 14 Dec 2019 04:49:34 -0700 (MST)

Ticket ID : 260955 

Hi Team, 

order ID: 6451247420 
Not delivered Item ID: 161600127 
Order was placed on : Nov 13, 2019 
Assistance required: the item mentioned above was not shipped with the order , kindly either ship it or cancel it and refund the customer. 
The customer is chasing us, Please do the needful. 

Regards 
Shakeeb