Subject: Late shipped item
From: Shakeeb Arsalan <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, [email-masked]
Cc: [email-masked]
Date: Sat, 14 Dec 2019 03:58:19 -0700 (MST)

Hi Team, 

Ticket ID : 232270 
order ID: 6449513112 

Not delivered Item ID: 161565417 

​Assistance required: the item mentioned above was not shipped with the order , kindly either ship it or cancel it and refund the customer. 
The customer is chasing us, Please do the needful. 

Regards 
Shakeeb