Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 08 Dec 2019 16:12:36 +0000

Hi Shakeeb Arsalan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           07:39 PM, 08th Dec                   Shakeeb                   Hi, Thank you for contacting us. How may I help you?           07:43 PM, 08th Dec                     User                    could you plz my shukran account?           07:44 PM, 08th Dec                     User                    website is showing error when i try to link it           07:44 PM, 08th Dec                   Shakeeb                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.
 
To link your Shukran card, please follow the below steps:

 
1- Log in your account.

2- Go to My account > Shukran > Link your account here.

3- Follow the provided steps on the webpage

 
After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.           07:49 PM, 08th Dec                     User                    it says we are unable to connect to sukran...how to proceed now?           07:51 PM, 08th Dec                     User                    it says something went wrong           07:52 PM, 08th Dec                   Shakeeb                   please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully           07:58 PM, 08th Dec                     User                    my card is already active and i am using it           07:59 PM, 08th Dec                   Shakeeb                   Contact shukran team they will assist you           08:05 PM, 08th Dec                     User                    ok           08:05 PM, 08th Dec                   Shakeeb                   feel free to contact us for any further assistance           08:12 PM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/326477