Subject: Ticket Assigned - Conversation with Sliding Juice
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 08 Dec 2019 12:13:34 +0000

Hi Shakeeb Arsalan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sliding Juice Sliding Juice                    hi           03:49 PM, 08th Dec                     Sliding Juice                    I talked to the delivery guy and they said that they cancelled it already. Please look in to it soon.           03:49 PM, 08th Dec                   Shakeeb                   Hi, Thank you for contacting us. How may I help you?           03:53 PM, 08th Dec                     Sliding Juice                    hi,           03:53 PM, 08th Dec                     Sliding Juice                    i want an update regarding my cancellation order request           03:53 PM, 08th Dec                     Sliding Juice                    I talked to the delivery guy and they said that they cancelled it already. Please look in to it soon.           03:53 PM, 08th Dec                   Shakeeb                   Kindly provide me the orde
 r id so i can assist you better           03:54 PM, 08th Dec                     Sliding Juice                    i've been following it up for a week now           03:54 PM, 08th Dec                     Sliding Juice                    9762877048 here it is           03:54 PM, 08th Dec                   Shakeeb                   Kindly allow me a moment           03:55 PM, 08th Dec                     Sliding Juice                    sure           03:55 PM, 08th Dec                   Shakeeb                   We apologise  But as per the courier partner the order has been returned           03:56 PM, 08th Dec                   Shakeeb                   Kindly place the order once again           03:56 PM, 08th Dec                     Sliding Juice                    yes, i REQUESTED for a CANCELLATION of the 4 items my dear.           03:57 PM, 08th Dec                     Sliding Juice                    im still waiting for an update if it is cancelled because I used my VISA for
  that transaction           03:58 PM, 08th Dec                   Shakeeb                   the order on its way to the store           04:00 PM, 08th Dec                   Shakeeb                   you will be getting the refund once its submitted to the warehouse           04:01 PM, 08th Dec                     Sliding Juice                    my friend, since December 2 it is on its way. how long will it take to the warehouse?           04:01 PM, 08th Dec                     Sliding Juice                    i asked the delivery guy and they said it was cancelled already on their side.           04:01 PM, 08th Dec                   Shakeeb                   We are gonna raise the issue to the concern department to initiate the refund           04:04 PM, 08th Dec                   Shakeeb                   We will update you via Email           04:04 PM, 08th Dec                     Sliding Juice                    but Im not receivng any email nor notifications from your side,     
       04:04 PM, 08th Dec                     Sliding Juice                    I have no idea what;'s happening, no update at all.           04:04 PM, 08th Dec                   Shakeeb                   Dear we are gonna expedited the process to get your refund the soonest           04:08 PM, 08th Dec                   Shakeeb                   you will be updated shortly           04:08 PM, 08th Dec                     Sliding Juice                    alright, i 'm expecting it Mr. Shakeeb.           04:08 PM, 08th Dec                     Sliding Juice                    thanks a lot.           04:08 PM, 08th Dec                   Shakeeb                   Thank you dear for shopping with us           04:10 PM, 08th Dec                   Shakeeb                   Have a nice day           04:11 PM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/325483