Subject: refund not processed-9613137790
From: KISHAN SINGH <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 29 Dec 2020 05:24:51 -0700 (MST)

Hi Team, 

Problem Statement: refund not processed 
Order Date : Nov 9, 2020 
Order ID: 9613137790 
Return Tracking ID: RP112520001851 
Assistance Required: Process refund asap. 

Issue Description: Team according to customer return items have been collected from her. We have created child ticket for same but warehouse didn't receive the items ,as per tracking id RP112520001851 items not picked and there is one RMA cancelled in hybris-1000148245. customer didn't provide any receipt of return said courier team didn't give her. 

Regards 
Krishan