Subject: Refund Complaint/order #4513570548
From: AHMED ISMAT <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 29 Dec 2020 02:42:19 -0700 (MST)

Hi Team, 

Problem Statement: Refund Complaint 
Order Date : Nov 11, 2020 
Order ID: 4513570548 
Ticket no:1864837 

With Reference order #4513570548 as per hybris the REFUND_FOLLOW_ON 11/11/20 , But customer claiming that she has not received the refund, 
Kindly check the issue and do the needful 

Regards, 
Ahmed Ismat