Subject: RE: Late Collection For Order ID 6249579722
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 23 Dec 2020 10:32:30 +0000

@Apoorv Joshi<mailto:[email-masked]>

This has been refunded.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, December 23, 2020 12:22 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Ishan Ahuja <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Late Collection For Order ID 6249579722

External email sender, please take precaution.
Hi Team,

Please assist in arranging the collection on the below case. We have escalated to LMG multiple times however, not receiving any response on the same. We have marked this for reattempt on Fareye. Customer details are as follows:
Address : Aneesh A,7424 Takhassusi St, Al Mathar Ash Shamali، Riyadh 12314, KAFCO Kitchen & Furnitures
Phone Number : 0551574792

Please look into this and assist. Thank you for your help!

Regards,
Apoorv
________________________________
From: "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 23, 2020 1:42:22 PM
Subject: Late Collection For Order ID 6249579722

Hi Team,

Problem Statement: Late Collection

Order Date : Nov 30, 2020
Order ID: 6249579722
Tracking ID: RP1213200001448
Address : Aneesh A,7424 Takhassusi St, Al Mathar Ash Shamali، Riyadh 12314, KAFCO Kitchen & Furnitures
Phone Number : 0551574792

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 12/13/20 12:33 PM and till now the item has not been collected from the customer so kindly arrange the collection on priority basis. We have already escalated the case to the LMG team multiple times. However, there was no reply from them.

We request you please contact him on 0551574792 to collect the order.

Regards,
Ishan

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