Subject: Refund Not Processed
From: AHMED ISMAT <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 22 Dec 2020 18:34:55 -0700 (MST)

Hi Team, 

With reference to the order number:6248321144 
Ticket ID: 1875710 

This order already has been returned to WH on Dec 7 however on hybris the status is showing NOT_DELIVERED. LMG webside is showing RTO and order was placed on Nov 27, 2020 and the customer is chasing for a refund. 

kindly check the issue and do the needful 

Regards, 
Ahmed Ismat