Subject: Re: late Collection #6242432878
From: Samer Salmeh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Thu, 17 Dec 2020 03:49:48 -0700 (MST)

Hi Team, 

The customer waiting for collection from 18/11/2020, and he inform us that he he will raise the complaint to ministry. 

Kindly check and do the needful. 

Regards, 
Samer 

From: "Bm Olmjeddah" <[email-masked]> 
To: "Mohd Imran" <[email-masked]>, "Olm Jeddah" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "ArishLaila" <[email-masked]>, "Mohammed Awad MohammedGaily" <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, "Malik Ismail" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Sunday, 13 December, 2020 01:27:42 
Subject: Re: late Collection #6242432878 

Hi 

it will be OFP tomorrow 

Regards 

Ali Mohammed Al-Shaebi 

Jeddah, KSA 

Mobile :+966544605236 
Email : bm. [ mailto:[email-masked] | [email-masked] ] 

Landmark Arabia. I PO Box 23679 | Jeddah 21436 l Saudi Arabia 

From: Mohd Imran <[email-masked]> 
Sent: Thursday, December 10, 2020 6:41 PM 
To: Bm Olmjeddah <[email-masked]>; Olm Jeddah <[email-masked]>; Ramesh Gottimukkala <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Samer Salmeh <[email-masked]>; ArishLaila <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]>; Malik Ismail <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: RE: late Collection #6242432878 

Hi [ mailto:[email-masked] | 
@Bm Olmjeddah ] [ mailto:[email-masked] | 
@Olm Jeddah ] [ mailto:[email-masked] | 
@Ramesh Gottimukkala ] , 

Please arrange below collection on priority. 

Order ID: ​6242432878 

Tracking ID: ​RP1118200002171 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Thursday, December 10, 2020 1:25 PM 
To: Bm Olmjeddah <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Samer Salmeh <[email-masked]>; ArishLaila <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]> 
Subject: Re: late Collection #6242432878 

External email sender, please take precaution. 

Hi Team, 

Please check and advise regarding the following. 

Regards 
shakeeb 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "bm olmjeddah" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] >, "Arish Laila" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammed Awad MohammedGaily" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd. Jamal Akhtar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, December 2, 2020 3:45:35 PM 
Subject: Re: late Collection #6242432878 

Hi Team, 

Please check on the issue below and do the needful. 

Regards 
Shakeeb 

From: "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, December 2, 2020 3:43:59 PM 
Subject: late Collection #6242432878 

Hi Team, 

Problem Statement: late Collection 

Order Date : ​Nov 15, 2020 

Order ID: ​6242432878 

Ticket ID : 1703853 

Tracking ID: ​RP1118200002171 

Item: 162650917 - - Solid Parker Jacket with Hood and Belt Detail 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 18/11/2020, according to the customer complaint the courier team refuse collecting the item due to the item without price card, so kindly arrange the collection for the mentioned item (the customer receive the item without card) on priority basis. 

​ 

Regards, 

CS Team 

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