Subject: Proof of delivery: Case id - 1816127 Order Number: 9619217162
From: Sanjana Suresh <[email-masked]>
To: Shipa Delivery Support <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Nisha Siddiqui <[email-masked]>
Date: Wed, 16 Dec 2020 13:52:16 +0000

Hi @[email-masked]<mailto:[email-masked]>,

Waiting for the POD copy, please share it urgently or we will debit your team for this order.

Thanks and Regards,
Sanjana Suresh
Email:- [email-masked]<mailto:[email-masked]>
[Image result for landmark group]

From: Sanjana Suresh <[email-masked]>
Sent: Wednesday, December 16, 2020 12:02 PM
To: Shipa Delivery Support <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; [email-masked]
Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Nisha Siddiqui <[email-masked]>
Subject: Re: Proof of delivery: Case id - 1816127 Order Number: 9619217162

Please let us know in the next 3 hours

Thanks and Regards,
Sanjana Suresh
________________________________
From: Shipa Delivery Support ([email-masked]<mailto:[email-masked]>) <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 16, 2020 12:01:16 PM
To: Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>
Subject: RE: Proof of delivery: Case id - 1816127 Order Number: 9619217162

External email sender, please take precaution.
Dear All,

Kindly allow us to check with our team and revert back to you.

Best regards,

Bassil Thayabeh
Customer Care
[http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&data=04%7C01%7Csanjana.suresh%40landmarkgroup.com%7C5482920a4ca94bb2be3c08d8a198c6e2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637437024831082829%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=GshfhpJsF39WLOFOZaJLELYNNbAAmWqMeLr%2B3lvvki8%3D&reserved=0>
M: 800 SHIPA
www.shipa.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&data=04%7C01%7Csanjana.suresh%40landmarkgroup.com%7C5482920a4ca94bb2be3c08d8a198c6e2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637437024831082829%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=GshfhpJsF39WLOFOZaJLELYNNbAAmWqMeLr%2B3lvvki8%3D&reserved=0>

________________________________
From: CST000000006 Shipa Customer Customer <[email-masked]<mailto:[email-masked]>>
Sent: 16/12/2020 11:45 AM GMT+04:00
To: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>
Cc: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>
Subject: Proof of delivery: Case id - 1816127 Order Number: 9619217162
@support ([email-masked])<mailto:[email-masked]>/ @Priyanka Rajkumar<mailto:[email-masked]>,

Waiting for POD copy for the order.

Thanks and Regards,
Sanjana Suresh

________________________________
From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 16, 2020 8:53:04 AM
To: Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>
Subject: RE: Proof of delivery: Case id - 1816127 Order Number: 9619217162

@Sanjana Suresh<mailto:[email-masked]>

Still no reply from SHIPA on this.

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Sanjana Suresh <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 4:38 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>
Subject: Proof of delivery: Case id - 1816127 Order Number: 9619217162

Hi @[email-masked]<mailto:[email-masked]>,

Please provide POD within 24 hours.

AWB- SD000668770

Thanks and Regards,

Sanjana Suresh

Email:- [email-masked]<mailto:[email-masked]>

[Image result for landmark group]

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 4:35 PM
To: [email-masked]<mailto:[email-masked]>; Sanjana Suresh <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>
Subject: RE: Proof of delivery: Case id - 1816127 Order Number: 9619217162

Hi @[email-masked]<mailto:[email-masked]>,

Please provide below POD.

Order Number: 9619217162

Order Created: 30/11/2020

AWB - SD000668770

@Sanjana Suresh<mailto:[email-masked]>

Regards,

Mohd. Imran

Customer Support WEB TEAM.

Landmark Tower, Dubai

+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 1:04 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Proof of delivery: Case id - 1816127 Order Number: 9619217162

External email sender, please take precaution.

Hi Team,

Kindly assist us in below case as we are not getting any response from the Shipa team against the Proof of delivery.

Thanks & Regards,
Seeta Kunwar

________________________________

From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 15 December, 2020 14:31:32
Subject: Proof of delivery: Case id - 1816127  Order Number: 9619217162

Hi Team,

Problem statement - The customer has reported that he has not received the below order

Case id - 1816127

Order Number: 9619217162

Order Created: 30/11/2020

AWB - SD000668770

Total order value: AED 249.75

Assistance: Need the proof of delivery

Regards,

Manish

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com