Subject: Limited Slots – Heads of Support Webinar
From: "KC from Freshworks" <[email-masked]>
To: "Shakeeb Arsalan" <[email-masked]>
Date: Thu, 10 Dec 2020 03:30:03 +0000 (UTC)

Planning for customer support in 2021: A Support Driven + Freshworks webinar Hey Shakeeb ! It’s that time of the year again! Not just of holidays and festivities, but also of planning your business agenda for 2021. Customer service is a function that needs a clear-cut action plan to decide on operations, resources, and headcount. To help you with that, Support Driven and Freshworks are getting the conversation started with a panel discussion of customer support leaders to answer your questions around planning and preparing for 2021. Important points of discussion Determining your headcount and budget for tools and apps Planning for 2021 based on the pandemic’s effect in 2020 Quantifying the business impact of customer support Thursday, December 10, 2020 9:00AM PT | 12:00PM ET | 5:00PM UTC Register now for the webinar and let us know the question you'd like to see the panel answer. P.S. Since you’re here, could we request a few minutes of your time to take our Support Salary Survey? We’re collecting salary data from across industries, locations and seniority to open up conversations about pay gaps, industry-specific salary benchmarks, and more importantly, help customer support professionals get paid for what they’re worth. Take care and stay safe, Krishna Charan Marketing @ Freshworks Message sent by Freshworks Inc at 2950 S Delaware Street, Suite 201, San Mateo, California, USA. Don't want to receive emails from us? Manage your email preferences here. Powered by Freshworks