Subject: Undelivered Mail Returned to Sender
From: [email-masked] (Mail Delivery System)
To: [email-masked]
Date: Fri, 4 Dec 2020 02:32:59 -0700 (MST)

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                   The mail system

<[email-masked]>: lsmindia.com

Subject: Re: Late refund
From: Shakeeb Arsalan <[email-masked]>
To: Mohamed Kamal <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 4 Dec 2020 02:32:57 -0700 (MST)

refunded 

From: "Mohamed Kamal" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, December 1, 2020 12:29:15 PM 
Subject: Late refund 

Hi Team, 

Problem Statement: Late refund 

Order ID: 9615271812 
RMA: 1000191914 and 1000191956 
Tracking ID: 46043458171 and 46043459243 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that he returned the item but in the hybris the the return status is showing cancelled. 
​ 
As per the tracking we can see that the item has been returned to our warehouse on 11/20/20. However, the refund still not processed. 

Please check and advice as customer waiting for refund. 

Thank you for your help 

Regards,