Subject: Re: PostaPlus payment need to be refunded#8374015190
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Mustafa chakki <[email-masked]>, Harish thakor <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Samer Salmeh <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, midhun madhu <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 29 Nov 2020 23:34:43 -0700 (MST)

Hi Team, 

Please update on the issue as the customer is chasing us. 

Regards 
Shakeeb 

From: "Jessie Caparas" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Mustafa chakki" <[email-masked]>, "Harish thakor" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "midhun madhu" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, November 20, 2020 11:13:11 AM 
Subject: RE: PostaPlus payment need to be refunded#8374015190 

[ mailto:[email-masked] | @Fauzan  Ahmad . Musalman ] 

Check with our finance team and not Farah. 

[ mailto:[email-masked] | @Mustafa Chakki ] [ mailto:[email-masked] | 
@Harish Thakor ] 

Kindly check please. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Thursday, November 19, 2020 8:11 PM 
To: [email-masked] 
Cc: Shakeeb Arsalan <[email-masked]>; Samer Salmeh <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Midhun Madhu <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: PostaPlus payment need to be refunded#8374015190 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With reference to order # 8374015190 

Tracking ID: 100040864235 

The order is COD order but customer paid the amount to PostaPlus, and the order returned to WH. Kindly assist us to refund the amount. 

Regards, 

Fauzan 

From: "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 19, 2020 9:27:54 PM 
Subject: Refund not processed order #8374015190 

Hi Team, 

order Id: 8374015190 

Order Status: NOT_DELIVERED 

Payment Details: as hyprs Cash On Delivery 

The customer paied the value online as per attached. 

Kindly check and do the needful. 

Regards, 

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